| Main Department of Internal Audit |
| Head of the Department | Nosenko Lidiya Viktorivna | tel.703-21-46 |
| Internal Audit Department of the Regional Network |
| Head of the Department | Vypyrailo Sergiy Olexandrovych | tel.714-19-05 |
| Internal Audit Department of the Leading Bank and Information Technologies |
| Head of the Department | | tel.703-21-46 |
| Financial Monitoring Department |
| Head of the Department | Litvinenko Olexandr Sergiyovych | tel.714-02-37 |
| Main Department of Risk Management |
| Head of the Department | Pereshibkin Maxym Mykolayovych | tel.714-23-11 |
| Main Safety Department |
| Head of the Department | Lichkovskyi Vasyl Stepanovych | tel.714-09-21 |
| Guard Department |
| Head of the Department | Scherbak Olexandr Olexandrovych | tel.714-06-10 |
| Department of Problem Indebtedness Management |
| Head of the Department | Tolstoy Volodymyr Olexandrovych | tel.714-09-21 |
| Legal Department |
| Head of the Department | Iyevlev Vadym Stanislavovych | tel.714-34-94 |
| Main Department of Securities and Share Market |
| Head of the Department | Yatsenko Olexiy Olexiyovych | tel.719-44-43 |
| Department of Securities Trading |
| Head of the Department | | tel.714-33-62 |
| Deposit Activity Department |
| Head of the Department | Slukin Igor Yuriyovych | tel.760-20-87 |
| Corporate Finance Department |
| Head of the Department | Daragan Ganna Borysivna | tel.714-33-62 |
| Main Department of Staff Management |
| Head of the Department | Syrom’yatnykova Iryna Myhailivna | tel.714-04-31 |
| Human Resources Department | tel.714-04-31 |
| Department of Cash Operations |
| Head of the Department | Dushkina Alla Vasylivna | tel.714-35-91 |
| Department of Accounting, Control and Reporting |
| Assistant of the Chief Accountant | Rivchak Valentyna Ivanivna | tel.714-02-63 |
| Assistant of the Chief Accountant | Parhomenko Zhanna Yuriyivna | tel.760-20-75 |
| Assistant of the Chief Accountant | Fedorchenko Ganna Sergiyivna | tel.714-04-47 |
| Assistant of the Chief Accountant | Brusyltseva Olena Oleksandrivna | tel.714-19-04 |
| Department of Strategic Planning and Economic Analysis |
| Head of the Department | Averina Olga Volodymyrivna | tel.715-52-54 |
| Financial Department |
| Head of the Department | Yakhina Tetyana Ruslanivna | |
| Department of Development and Methodology of Bank Products |
| Head of the Department | Litkevich Valentyna Ivanivna | tel.715-52-56 |
| Main Department of Bank Maintenance |
| Head of the Department | Chekshturin Mykola Semenovych | tel.714-09-97 |
| Department of Material and Technical Supply and Transport | tel.758-66-69 |
| Main Department of Treasury Operations |
| Head of the Department | Ovcharenko Myhailo Myhailovych | tel.714-06-62 |
| Treasury Department |
| Head of the Department | Volkov Volodymyr Volodymyrovych | tel.714-06-62 |
| Operational Department |
| Head of the Department | Arhipova Olena Mykolayivna | tel.700-49-11 |
| Department of Cash Turnover |
| Head of the Department | Truts Tetyana Volodymyrivna | tel.714-07-05 |
| Main Department of Corporate Business |
| Head of the Department | | tel.714-13-51 |
| Department of Corporate Client Crediting |
| Head of the Department | Lashin Petro Myhailovych | tel.760-20-71 |
| Department of Micro-Crediting |
| Head of the Department | Gaber Oleg Vasylyovych | tel.714-13-51 |
| Department of International Settlements |
| Head of the Department | Neicheva Iryna Volodymyrivna | tel.714-07-03 |
| Department of Documentary Operations and Currency Control |
| Head of the Department | Selevko Mykola Borysovych | tel.714-07-03 |
| Department of Bank Services |
| Head of the Department | Onopko Andriy Sergiyovych | tel.715-52-79 |
| Department of Lawsuit Work |
| Head of the Department | Starzhinska Oksana Sergiyivna | tel.714-08-04 |
| Common Settlement Centre on Customers’ Payments for Electric Power and Utility Services |
| Deputy Chairman of the Management Board, Head of the CSC | Sergeyev Yuriy Yevgeniyovych | tel.714-35-84 |
| Main Department of Automation of Banking Technologies |
| Head of the Department | Trypolskyi Sergiy Yevgeniyov | tel.714-33-60 |
| Department of Banking Automation Systems |
| Head of the Department | Terenkovskyi Ivan Dmytrovych | tel.715-52-59 |
| Department of Technical Support of Card Systems |
| Head of the Department | Hoholkov Volodymyr Borysovych | tel.719-40-09 |
| Department of Development and Controling of the Trade Network |
| Head of the Department | Vasysheva Inna Georgiyivna | tel.714-21-95 |
| Main Department of Retail Business |
| Head of the Department | | tel.715-52-63 |
| Department of the Bank Deposits and Payments of Natural Persons |
| Head of the Department | Bezunova Mariya Viktoryvna | tel.714-20-13 |
| Department of Introduction of Card Products and Expansion of Terminal Network |
| Head of the Department | Nelubova Maryna Olexiyivna | tel.715-52-62 |
| Department of Crediting of Indidviduals |
| Head of the Department | Svitailova Nataliya Yuriyivna | tel.703-47-80 |
| Department of Advertisement and Information Support of Banking Activity |
| Head of the Department | Ugrimov Olexiy Mykolayovych | tel.758-66-72 |
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